Privacy Policy
Learn more about how we collect, store, secure, and process your client specifications, file uploads, and contact details.
1. Overview & Scope
Introduction to our commitment to protecting your personal information.
Welcome to The Whale Dev ("we", "our", "us"). We design and build high-performance, modern websites, mobile applications, and digital platforms. Your privacy is critically important to us, and we are committed to being transparent about the data we collect, why we collect it, and how we protect it.
This Privacy Policy applies to all personal information collected through our website (thewhaledev.com), contact forms, onboarding questionnaire portals, project management logs, and any related support or communication channels.
2. Information We Collect
Types of data we gather from client inquiries, onboarding, and web usage.
We collect information that you voluntarily provide to us when you express interest in obtaining information about us, customize your project specifications, request support, or contract services.
A. Personal Information Provided by You
- Contact Details: Your full name, email address, phone number, geographic location, and communication language preference.
- Business & Startup Information: Company name, website URL, industry sector, target audience, and business goals.
- Project Requirements: Product concepts, wireframes, design preferences, functional details, technology stack options, target launch dates, and budget brackets.
- Asset Uploads: Files, logos, media, PDFs, or design references you upload during onboarding.
B. Information Automatically Collected
We automatically collect certain information when you visit or navigate our site. This information does not reveal your specific identity but includes device details, IP address, browser type, referral URLs, language settings, and general system logs to secure and improve our platform performance.
3. How We Use Your Information
The operational, administrative, and marketing purposes for which your data is utilized.
We process your information for purposes based on legitimate business interests, the fulfillment of our engineering contracts with you, compliance with legal obligations, and your consent.
- To Deliver Services: To construct code repositories, design high-fidelity user interfaces, and deploy your web/mobile applications.
- To Manage Client Accounts: Facilitating onboarding, billing invoices, milestone planning, and post-launch maintenance.
- To Communicate: Sending updates, administrative information, responding to queries, or providing tech support notifications.
- To Secure the Website: Preventing malicious activity, validating contact requests, and running diagnostic audits.
- To Request Reviews: If you select to write a review, the feedback and company name will be displayed publicly on our testimonials section to build social proof.
4. Data Protection & Security
Our security procedures, database systems, and safety limitations.
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process.
Our core database utilizes Cloud Firestore with security rules, SSL connection protocols, and encrypted storage backups to guarantee data privacy. File uploads are hosted in isolated cloud storage environments.
However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.
5. Sharing Your Information
Details on third-party service integrations and privacy controls.
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We do not sell, trade, or rent client personal data to third-party marketing companies. We share data only with third-party service providers who assist us in managing operations:
- Infrastructure & DB: Firebase (Cloud Firestore) for secure database storage.
- Hosting Platforms: Vercel for website deployment and serverless route handling.
- Payment Engines: Stripe for secure invoice creation and payment processing.
7. Your Privacy Rights & Choices
How you can access, update, export, or request deletion of your information.
Depending on your jurisdiction (e.g. GDPR, CCPA), you have certain rights regarding your personal data. These include the right to:
- Request access and obtain a copy of your personal information.
- Request rectification of incorrect details or erasure of your data from our systems.
- Object to the processing of your data or request data transfer to another provider.
- Withdraw your consent at any time where we rely on consent to process your information.
To exercise these rights, please email us directly at thewhaledev.io@gmail.com. We will respond to your request within 30 days.
8. Changes to this Policy
Notification practices regarding policy revisions and modifications.
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.
If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.